Client
My experience with this law firm has been extremely disappointing. From the beginning, communication was almost nonexistent. I was passed from case manager to case manager with no continuity, no accountability, and no one who seemed to actually understand or follow my case. Every time I reached out, I felt like I was just being given the runaround -- vague answers, delayed responses, and eventually no response at all. Because of this lack of organization and professionalism, my case never reached a resolution. It is now stuck in limbo, and I'm left without answers or closure. I trusted them to handle something important, but instead I was left feeling ignored, unsupported, and completely forgotten as a client. After being unable to get ahold of anyone for updates or direction, I no longer have confidence in this firm. I would not recommend them to anyone who expects commitment, communication, or follow-through.