Potter Handy, LLP

The two women who answer the phones are ignoring my calls, would not give me clarification on how to respond to the Opt Out letter they sent & Ive tried to contact Melissa 4x times in the last 6 weeks the communication with the firm is poor & the women who answered the phone showed no empathy to the fact that no one has responded to none of my attempts to clarify my case

Potter Handy lost all the data I sent them and asked me to resend. No thanks. Lost my trust. Dear Che, You just received an email from our office with a questionnaire requesting your Google Account emails. Unfortunately, we had a technological issue with that last email, and we must resend the questionnaire again.

This firm has Refused to send a vision challenged senior citizen a copy of contract so I can read it BEFORE I sign it, or they think I need to drive to a library instead of just providing necessary access. WHAT could be the reason to discriminate against non computer owning senior citizens?? I cannot read it on my phone-it's too small & when I tried to send it to my printer, something covers half of it. So I wonder if I can even have a copy after signing now..... Google AI says it's required anyway..... "Yes, a California attorney is required to provide a client with a printed copy of a contract, particularly a fee agreement, before they sign it, ensuring the client receives a fully executed copy of the document; this is mandated by the California State Bar rules and regulations regarding client representation and informed consent"

Just as we have said elsewhere, we now post here where more people needing a really good lawyer will see. Attorney Mark Potter and the firm he leads have been excellent representing me and my wife on our fire victim claims, after the infamous "Camp Fire" forest fire disaster. This massive, federally declared national disaster absolutely ravaged our home inside and out, possessions, destroyed our vehicles, devastating our lives, destroying our entire town and the larger town next to ours. It was was one of the biggest, most destructive wildfires ever to strike America. We actually had gone to other lawyers, firms, before finding Mark and his firm. Mark has personally worked our claims while overseeing his assisting staff attorneys that are equally impressive. Allison J. is our personal client services rep appointed by Mark. Allison has worked tirelessly, effectively on our behalf. We stayed with Mark, and his firm, because they truly care, follow through, always stay in touch, actually listen to our concerns, get things done with great results. Other firms did virtually nothing in comparison. The great thing about Mark and his staff is how they always find time to reply to our emails and calls when we seek feedback or advice on our claim. So many lawyers just cut off all communication and let your case solve itself, or worse, just neglect it. Compared to some really good lawyers and firms we have dealt with throughout life we put Mark and his team in the top 2 %, if not the very top law firm, especially when considering the devastating nature of our claim, how huge our losses were, his understanding and know-how to legally represent us to keep our winning case moving forward. The fire victims still have some way to go till the whole matter is resolved, requiring real endurance and dedication on the part of any attorney. So, we are thankful to have Mark there for us to see everything through to the best end possible. Men like Mark, and his firm, his partners and staff, see the larger picture that others don't fully consider. In that sense Mark's firm goes above and beyond the call. It's really kind of shocking how effective Mark is compared to the other firms that simply did not care, did not bother to stay in touch or stay on the job. This proved true even when similar huge disasters came along that his firm attended to as well. In summary, the great thing about Mark Potter is that he shows real social awareness, is a real leader, sees the bigger picture as well as the unique nature of your case, really making him a truly great attorney. Mark and his firm are a great blessing in light of such a terrible loss. We are most fortunate and thankful to have found them, and so strongly recommend them.

Hiring Mark Potter and his firm was one of the best decisions my husband and I have made in our whole life! Not only was the outcome of our case amazing, but we considered working with Mark and his team a privilege and a blessing. He is personable, sharp, hard-working and caring. He has changed my family's life forever for the better.