Rose, Klein & Marias-Ontario

I was injured at work and was referred to this Attorney. I've been dealing with this attorney for over six months. So far I've had to do everything myself. They told me they would take care of everything and sent me all of this paperwork to sign. After six months of waiting for surgery or some type of information on my Workmen's Comp. case I found out that they never submitted anything I have to start all over. I've been dealing with a paralegal named Cindy who has been no help at all. Between myself and my wife within the last two weeks we have sent her about eight emails and 6 phone calls that go straight to her voicemail and we still haven't got a reply. Both of us sent another email on Monday just to see if she would reply and nothing. My wife called her Monday, no answer. I called her today twice no answer. I do not recommend that you use them. There's a reason they only have a three star rating and everyone has the same complaint.

Incredibly sarcastic women lead to my hanging up with three minutes of an initial phone inquiry. I asked if they handle 3rd party cases, the women replied (sarcastically).. "Well that's what the attorneys call it." ..then gave the very definition of 3rd party representation, which I found a bit confusing giving her seeming objection to terminology used via attorneys (according to her). When I responded.. "So you handle 3rd party cases then." she paused, then, in a snarky tone, responded.. "That's what I just finished telling you" (again...all in the span of 3 minutes) and mind you, zero attitude coming from me (until the end, where I parroted her hate-filled inflection as I disconnected). I didn't bother telling this thing they have chasing potential clients away my circumstances...that I am currently represented (by a firm unskilled in crossover cases), on TD, with a positive MRI (pinched nerve), and good potential for willful negligence case against a major national warehouse, whom already admitted fault....why bother - if this is how they treat you first contact, you can only imagine how reflective that is up the chain of command...with THIS particular law firm anyway - plenty more, with higher ratings too, I might add.

No communication what's so ever , never told me my assigned attorney quit found out the day of a court date then they just kept telling me they were reviewing to see what attorney would be assigned to me and I kept calling for questions and I was always sent to voicemail but never received a call back then they dropped my case through email. Not happy with their services

I have nothing but good things To say about this firm and their staff. Cathy Wetzel, Shari, Rick Barone, Chase Nielsen, and Christel Schoenfelder all have gone above and beyond in representing me and fighting for the well being of myself and my family. It's has been a hard journey thus far but RKM has been there for me every step of the way. All of my questions and concerns are always met with compassion and kindness.

Would not recommend them. They have mishandled my case from the get go. I hired them to correct my weekly td rate and after almost a year they had made no progress. They delayed me getting authorization to get treatment for months. Worst of all they are very rude. If you come across Christel Schoenfelder run she will not do anything to get your case resolved. I fired her exactly 3 weeks ago and by working with the workers comp insurance myself I have corrected all the concerns they have been working on for months. I am so disappointed in them and would give them no stars if I could. Find someone else you can trust.