Client
I recently called the office after being involved in a car accident, hoping to schedule an appointment and ask a few questions. Charles answered right away -- the phone barely rang once -- and he immediately made me feel heard. He patiently let me explain everything that happened and then offered thoughtful, valuable advice. Even though my case was too small for him to take on, he still gave me his full time, attention, and genuine care. That level of professionalism and kindness is rare, and I truly appreciate it.