Client
I've called a few times over the course of the last two weeks, looking for the retainer fee refund after the services were rendered with Mr. Torres and his team, he did well thus far on his attention to the case, we can appreciate that. My only concern is, I'm still waiting for my refund as this case didn't go a far as Torres expected and we're not getting much information in terms of a timeline. The office staff seem pleasant and answer calls, but have no idea about my refund. Not sure if I'm being charged just because I call for my refund either. I did pay $515 for consultation, and another $4600 roughly for retainer and Torres had this case for a few weeks. Torres did submit to court a document on our behalf and now that is done, we're looking for closure.