Los Angeles Legal Advocates

My mom started her immigration case in February 2025, after 6 months they finally sent the application, but those 6 months were terrible. They request documents, call for interviews and claim they don't have the documents they asked you to email (ssn, tax, not safe!) they won't give you a portal or anything to securely provide the documents or to keep track. They kept asking for the same documents over and over again. Once we reviewed the application, they had very serious mistakes - incorrect birthdates, marriage dates, etc. When confronted about it all they say is not to worry that it will correct before they send it out. But they don't understand the urgency. Documents should be completed correctly if we give the information as requested. They are rude and you are stuck with support staff who is also unprofessional. They will cut you off and not let you speak. This is the same of the lawyers and support staff. Avoid this place. Take your money to a real law firm with real lawyer and professional staff. *update* They called to resolve this issue. Their resolution: take the review down or we will freeze your case with us. How disgusting. Joel called me to ask me to take down this review because it hurt them. I asked them to fix their problems and that the review would remain because it was an accurate representation of the treatment we received. He then went on to say we have no trust in them if the review is up and therefore can no longer represent us. He then floated the idea of not being able to prep us for the immigration interview (already included in our contract) and not being able to respond to any uscis requests/questions on our case. I asked for an email confirming that they no longer represented us, or that our case was "frozen" on their end. We got nothing. They will try to intermediate you instead of addressing their issues. Luckily my mother's case was approved. But we never heard back from them. No call to update us. No email to let us know that uscis made a decision or anything. Very terrible service.

My mom started her legal process here in March of 2023 and after two years of having to call to get updates to be told there was nothing new we decided to go into the office in February of 2025. Once we showed up, now they had answers about not being able to help my mom because they didn't do their job correctly to place the correct authorizations for the information needed. Mind you first time they heard back from customs was in May of 2023 and then in December of 2024. After paying thousands of dollars to be told we can't help you it was completely frustrating, money down the drain and crucial time wasted. After being misinformed from one of their attorneys we were told one of the requests wasn't needed and she would have an $800 credit. A job that was never done and we were told to give it 30 days after my mom stopped her case with them in February to receive a refund . We're now in late October with still no answers. I wish this office would've had the decency to actually care about my mothers case.

They didn't urge me to come to an agreement quickly. They held off until I had a complete diagnosis, then discussed options from a position of strength. The proposal was reasonable as there was no hurry. That level of patience was crucial.

I had an excellent experience with this outstanding law firm. Their deep knowledge and professionalism in addressing my NOID response were instrumental in achieving a positive resolution. They guided me through a challenging situation with confidence and care. I wholeheartedly recommend their services to anyone in need of reliable and effective immigration representation.

Very happy that my mother has received her Green card! Thank you Joel and team for your energy and hospitality. And thank you for the amazing legal work