Burlingame Therapeutic Associates

This is the worst PT visit I have ever had in my life. The first time I went there, they want to charge me $160 per session. I said I have insurance, it shouldn't be this price. Turns out they were trying to use another person's insurance info to cover my treatment. They also send the other person's name and other personal information via text to me. I called my insurance at their office, sort it out. Thought now, I can just get treatment. I was dreaming! The 2nd visit is even worse. Turns out they schedule 4-5 patients at the same time. Grace is sooo rude as a human. She has no understand how to treat people with basic manor, not even mention care about patient. My whole session she spent less than 5 mins with me, the whole time she was rude, annoyed, and don't even want to look at me, keep going back to her computer. She will ask me to do something, and ask me if I feel the muscle area, if I said I don't feel it, she is very annoyed and keep saying, why not. If I know I won't need to see a PT anymore isn't it? If I asked her something about the move she told me to do, she just pretend she is busy on the computer, and I have to keep repeating myself when she has the mercy to look at me. At the end I asked her, how often should I come back. She heard me, and just walked away. I followed up with her, she said " o, it's up to you". She clear doesn't have a XX to her patient, just there for the money. RUN AWAY!!! You will not get quality care, but you will get insulated there!!

Grace Meneses, I just want to thank you and your excellent staff Gerald and Emily for all you've done for me and how I've been treated for the past month. I couldn't have asked for or imagined better treatment, both physically and personally, from you or your personnel. Their smile could light up a room, and they're always such a sweetheart. Everyone is always so personable, positive, cheerful, and friendly from the minute I walk in until the minute I leave, and always make me feel comfortable and welcome. They're very conscientious, professional, and helpful about everything they do for me and my treatment; and they're always one step ahead, especially with setting up the appointments. Burlingame Therapeutics Associates goes above and beyond with patient care, and I would recommend it to everyone in need."

I love this place - so friendly and comfortable. Grace and all the staff seem like they enjoy being there, and I enjoy my sessions. I am recovering from a herniated cervical disc, and I feel like discovering this practice has been one of the few silver linings of this awful injury.

Grace and Jared are great therapist who are dealing with my hip bursitis and ham string injury. They have helped me stay motivated though the exercises that I am doing are not fun. Grace is smart and a caring individual. Jared is great help when watching my form and supporting me to add the exercises to my daily exercise regimen!

Grace and staff helped me recover from a grade 3 ankle sprain. I really appreciated the patience and attention to detail they give to each of their patients. They took their time showing me the different exercises necessary for rehab. With their guidance, I gained the confidence to enjoy various sports and activities again pain-free.