Kelley and Canterbury

The Best Customer Service and Advocacy We Could Have Asked For We first tried to handle our claim on our own, but after weeks of frustration and feeling completely defeated, we reached out to Kelley & Canterbury. From the very first conversation, they treated us with kindness, patience, and genuine care. Instead of immediately pushing us to hire them, they gave us clear guidance and encouragement to try again on our own -- something that showed us they truly put the client's best interest first. When it became clear we still couldn't get the result we needed, we decided to officially hire them. That's when Michaela stepped in and worked tirelessly to secure the proper settlement we deserved. Throughout the process, communication was excellent. Every question was answered promptly, every step was explained in plain language, and we always felt like we were a priority. They balanced professionalism with compassion, making a stressful situation so much easier to navigate. Kelley & Canterbury didn't just represent us -- they stood beside us. Their dedication, honesty, and personal touch are rare to find, and we are deeply grateful for the outcome they achieved. If you want a team that will truly be on your side, at your side, every step of the way, this is the firm to call.

I was rear ended by a speeding driver who never even touched her brakes before she smashed into me when I was stopped at a red light. My car was totaled, I was injured, andI was totally disoriented by everything that happened to me following this senseless event. I was utterly overwhelmed by the magnitude of the collision. Knowing that I needed the assistance of a qualified attorney I reached out to Kelley and Canterbury. The day that I met with Michaela she spent over three hours talking to me while I cried, while I vented, while I was totally at a loss as to what I could do or what I could expect. When I walked out of her office I felt at peace for the very first time after the collision. I was able to leave all of the legal matters in the very adept hands of Michaela and her team while I did PT and attended counseling. My physical and mental wellbeing were my responsibility; the legal matters were Michaela's. I never worried about any of the legal wranglings. I knew I was in very good hands with Michaela and her team. They would reach out to me if needed and when I reached out to them they were always responsive in short order. My life was turned upside down. Michaela and her team treated me with dignity and I knew that I was seen; such a vital affirmation after the horrible experience at the hands of a careless person who thought me invisible as she crashed through my vehicle at a red light. When I found myself in a horrible crisis I had the great fortune of finding Michaela and her team. I trusted her completely from the very first time I met with her, and the results of my settlement with an obscenely under-insured careless driver proved that my trust was well placed. When life leaves you reeling because you are the victim of actions by another person, I believe you will be safe in the very empathetic and legally astute hands of Kelley and Canterbury. Life is hard even on the very best day, and on the worst days Michaela is the professional that you want in your corner.

My husband Marco and I have known Michaela and Chris for many years. They are wonderful people and lawyers and have been supportive to our community in many ways. More recently they provided us with some valuable advice on a legal question. Michaela in particular shared a way through a difficult situation we encountered. Her advice resulted in us providing a solution so that all parties were satisfied. We can't thank them enough for their support, their professionalism and their kindness.

I have loved working with Michaela and her team. I was in a car accident in September of 2023 and was getting absolutely nowhere with the drivers insurance company. I was initially offered an amount of money that was an extreme joke. I contacted Michaela and my husband and I had a consultation with her. During the consultation she gave us pointers and tips and told us that she thought we could do it on our own so we wouldn't have to give a portion of my settlement to a lawyers office. This spoke volumes with me as she wasn't all about just making money. She was willing to give us advice and tell us things I could do to not have to give a portion of the settlement to a lawyer and it didn't cost us anything. The consultation was completely free. However, she said that if I still couldn't get anywhere she'd be more than happy to work with me. I tried all the tips and pointers she gave me and after a couple more months of fighting with the drivers insurance company and not getting anywhere I ended up hiring her. From the moment I signed the papers her and her team were there for me. They asked questions about how I was doing both mentally and physically which meant a lot. I had all of my questions answered and so did my husband. They took over with the doctor's offices and hospital that I'd been dealing with that had liens on the amount of money I owed them. They were extremely thorough with everything. Anytime they needed information they let me know and as soon as I gave them the information they were always quick to respond and let me know if they needed anything else from me. All my emails and phone calls were answered in a timely manner, so I wasn't left waiting and wondering. They made everything easier and took the stress of having to do it on my own where I wasn't getting anywhere with the insurance company away. I just received a partial payout recently that was a bit over 8 times what the insurance company's initial offer was. They have a nice warm inviting office, with friendly staff that make you feel welcome from the moment you walk in the door. Michaela is very knowledgeable in what she does and was able to answer all of mine and my husband's questions. She made us feel at ease during the entire process. I'd highly recommend her and her team if you're in need of a personal injury attorney for any reason.

Kelley and Canterbury are very professional and knowledgeable about the laws in Alaska. Chris worked with my family to obtain the very best outcome for our situation and we are extremely pleased with him and the entire firm.