Client
My family hired Hougum to probate an estate and paid them a significant retainer. It's been nothing but delays for 15 months: filing the probate months after the decedents death, failing to timely publish the notice to creditors, the assigned attorney left the firm and we were notified a month after the fact, appointments scheduled months in advance were canceled at the last minute, a legal assistant that made numerous paperwork mistakes, and now today, notice of yet more delays due to another staff member leaving... As an attorney myself, I get the distinct impression low level non-attorney staff are assigned to cases and given little to no supervision and that the firm just doesn't have capacity to handle their caseload. I wouldn't recommend this firm to anyone. The constant delays and mistakes are 100% unacceptable.