Client
Teresa did a great job for us on our probate. Her knowledge and experience were hugely helpful. I would hire her again.
Estate planning attorney, Family law attorney • Spokane, Washington
Keene Law is a virtual law practice operating from Spokane Washington and serving the entire state of Washington. Keene Law specializes in probate, estate planning, and family law. Teresa Keene is a Gonzaga Law School Graduate and has been in private practice since 2009, first as Canyon Law Office in Colfax, and now as Keene Law in Spokane. She is presently accepting new clients and provides no-cost initial consultations via FaceTime, telephone or text. House call consults are provided if requested at no extra charge. Clients requiring face to face consults can be accommodated.
Legal Disclaimer: This website is for informational purposes only. Contacting Keene Law through this site does not create an attorney-client relationship. Please do not send any confidential information until an attorney-client relationship has been established.
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Teresa did a great job for us on our probate. Her knowledge and experience were hugely helpful. I would hire her again.
I am deeply frustrated with the lack of action and follow-through from Keene Law. I was assured that there was a clear plan in place for my case, and I trusted Teresa to execute it effectively. Unfortunately, that trust was misplaced. Despite the promises made, no meaningful action was taken on my case. I was repeatedly told that things were moving forward, but in reality, nothing was being done. My case remained stagnant for far too long. Hiring Teresa caused more harm than help in my life. I feel misled and disappointed by the lack of progress. If you're looking for an attorney who will actually follow through on their word, I strongly recommend looking elsewhere. I wish I had paid more attention to the numerous negative reviews of Keene Law before hiring them. Unfortunately, my experience with this firm has proven that the criticisms are entirely accurate. Despite paying a substantial fee, there was little to no progress on my case, and it felt as though my time and money were being completely wasted. Teresa was nearly impossible to reach, and when they did respond, their replies were often vague and uninformative. It was clear that my case was not a priority, leaving me feeling neglected and in the dark throughout the process. Do not count on getting any sort of refund for the upfront flat fee even if nothing was accomplished in your case. The lack of professionalism and attention to detail is consistent with what others have said about this firm. I regret not heeding the warnings in those reviews. If you're considering Keene Law, I strongly advise looking elsewhere. The negative feedback you see is there for a reason--this firm is not worth your time, money, or peace of mind. Teresa is responding to reviews trying to blame the clients, when there are this many complaints for the same reasons it's showing that the complaints are true. Don't fall for the fact that she seems nice and motivated at your consultation.
We have used Teresa several times over the past 7 years. She is an amazing attorney! She and her staff were fast, caring, & competent.They went above & beyond to help us & her advice was spot on! We are planning to use her again in the near future.... She's the best.....
The law firm failed to appropriately set or communicate a consultation, resulting in one missed appointment. Rather than realize that someone contacting a family lawyer must obviously have some serious things going on, the lawyer Teresa herself simply brushed me off and bid me "good luck" because we "don't seem to be a good fit". Attempting to establish a consultation for my custody issue, the paralegal offered some times for an appointment. I confirmed my availability of an appointment on the Friday of a Holiday weekend, and did not receive a response email until 8 minutes (yes, 8 minutes) before the mentioned appointment, confirming our slot. I responded with the apparent mix up, and tried to set another appointment. This is when the lawyer, Teresa, emailed me to basically find someone else, since I received text confirmation and didn't show up. There was no Text. There was one email from the paralegal, 8 minutes before an appointment. Phone appointment? Zoom? In person? Who knows.. there were no details. I would almost understand an unsupportive and / or unfriendly response from someone that didn't have their name literally on the business, but this was a great indication of the type of individual that would gladly be taking your money. A business is a business, and it is for making money, but customer service / compassion goes a long way when you're supposed to be assisting with a customer base that is most likely going through some very tough and stressful situations. I recommend to anyone reading this to ensure you don't expect much until you've handed over some cash.
Teresa Keene is Amazing! She is a seasoned and experienced attorney who I have personally seen, continuously bending over backwards while protecting her clients rights and protecting their personal safety. She is an extremely compassionate lawyer and she actually takes the time to listen to her clients issues and concerns. She does understand your legal and personal issues and she is great at helping her clients plan their legal needs - and she will take pre-emptive steps to calm and benefit you as her client. And these benefits, which have always benefited their lives and their future as well. Reach out to Teresa and find out for yourself - One telephone call and you will see why I am happy to use my time and write about Teresa Keene in this review... You will be Amazed at how attentive, thorough, and helpful she can be to you and yours throughout, what may be a very difficult time in your life.
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