Robey Namba, P.S. Personal Injury and Disability Law

I met with this office for help with my Social Security disability appeal, and my experience did not meet the level of professionalism I expected. I spoke with Beau. Before the appointment, the attorney emphasized several times that I needed to arrive exactly at the scheduled time because he had a "tight workload" and another meeting right after mine. I arrived early, but I still ended up waiting about 30 minutes past the appointment time before being seen. I felt disrespected as a potential client, I shouldn't have ignored the terse and judgmental tone in the email of "Yes I am, but I need you here right at1:30, because I have a 2:30 appt, and it can be hard to get everything done in 1 hour". The attorney asked if he could stand during our appointment due to medical reasons he had a standup desk so he couldn't sit down for the one hour since he had the option to stand up after the appointment?? Ifelt disrespected with him, standing up and peering over me when he clearly had the option to be able to be seated. During our conversation, I was told I needed to bring a specific denial letter, even though I asked if the office could request it directly from SSA -- something disability attorneys typically handle. I was told that they would not do that due to their large workload and to avoid "confusion in the professional relationship." I felt pressured to immediately go retrieve the letter after the meeting, which I did. However, when I brought it back, the attorney barely reviewed it and simply said he "might potentially" take the case at a later date. I was also given a fee agreement that included multiple charges for things like photocopying, postage, and faxing, which I would be responsible for whether I won or lost. There was no explanation of confidentiality, client rights, or what the representation process would actually look like -- just financial documents. A disability attorney should NEVER say this to a potential client. What he actually communicated was: * "I'm overwhelmed." * "I can't handle more cases well." * "I'm unwilling to do even basic tasks." * "I expect you to make my job easier or I'll get annoyed." Imagine what he'd do when: * SSA requests more evidence * medical records are delayed * a hearing needs preparation * multiple denials stack up * you need him to respond to the judge If he can't handle ONE denial letter without stressing out, he cannot handle a full disability case. This dynamic only gets worse later. * He makes a mistake - blames you * He's disorganized - pressures you * He's impatient - makes you feel at fault That's not a stable or supportive attorney-client relationship. The attorney is: * impatient * disorganized * overburdened * dismissive * manipulative in tone * unwilling to take on basic tasks * showing you attitude before you even sign You're already dealing with: * symptoms * stress * disability claims * rejections * paperwork * uncertainty A disability lawyer who adds MORE pressure is the opposite of what you need. You are supposed to feel supported, not lectured. Every good SSDI/SSI attorney has a heavy workload. But a professional one would say: "I can request the letter from SSA. No worries -- that's part of the process." Clients deserve someone who: Is patient Helps gather evidence Does not pressure or blame you Explains things clearly Treats you with respect Has time for your case Makes your life easier, not harder The 2nd time I came here I was told yet again the attorney was running late and no idea when he would be free. Highly disrespectful and incompetence shown once again. Zero communication either time and wasted time and gas driving around and to only wait and never meet with an attorney. Overall, I felt the communication was abrupt, the expectations placed on me were inconsistent, and the approach added stress rather than support. Based on my experience, I chose not to move forward with representation here. Others may feel differently, but I want to share my honest experience for anyone researching disability attorneys in the area.

I highly recommend Robey Namba, P.S. Personal injury and disability law office. Beau Robey represented my case with SSI Disability. Beau was extremely organized and prepared, creating concise packets of information that helped him craft a wonderful opening statement. Not only was Beau thorough, he was kind, understanding, professional and calm. Those I met or spoke to from the office were also super kind, professional and easy to communicate with. Nathan, as the first face you see and speak to at the office, is efficient, quick to offer assistance and mild spoken. Colette, Mr. Robey's assistant, was prompt in her communication and able to help trouble shoot any issues we encountered regarding paperwork and other aspects I'm sure I was not privy to. I was anxious through this process and all three of them made sure to ease my mind as much as possible. I wholeheartedly am grateful for all the help, understanding and genuine kindness the law offices of Robey Namba provided me during a very tumultuous time in my life.

Working with Beau was an outstanding experience. From the very beginning, he was kind, patient, and incredibly thorough. He made sure I understood every part of the process and always communicated clearly. Being involved in a complicated cross-border car accident that required coordination between multiple insurance companies and rental car coverage in both Canada and the U.S., as a Canadian I wasn't sure how to even begin navigating everything. Beau handled it all with ease and professionalism. He knows this area of law inside and out and helped make a complex situation feel manageable, ultimately achieving the best possible outcome. What stood out most was how dependable and supportive he was throughout. Whenever I had questions, he would take the time to speak with me directly and walk me through everything. I really appreciated that, especially since cases like this can be confusing to make sense of. These types of claims can take a while, but Beau stayed consistent. He always checked in, made sure I was doing okay, and handled everything with a calm, steady approach that made me feel like I was in good hands. If you're looking for someone who genuinely cares, takes pride in his work, and goes above and beyond for his clients, I couldn't recommend Beau Robey enough. He's the kind of lawyer who truly makes you feel supported from start to finish, and I couldn't have asked to have anyone better on my side.

I recently had the experience of hiring an attorney for the very first time, and I am so grateful I chose Steve Robey and his team at Robey Namba, P.S. Personal Injury and Disability Law. Never having needed a lawyer before, I was nervous and unsure of the process, but Mr. Robey immediately put me at ease. He was incredibly supportive, friendly, and, most importantly, honest every step of the way. His professionalism and genuine care made a difficult situation so much easier to navigate. I always felt that my best interests were his top priority. I truly hope I never need a personal injury lawyer again, but if I do, or if a friend or family member ever needs one, I wouldn't hesitate for a second to recommend Steve Robey and his outstanding team. They have earned my complete trust and appreciation!

I helped out a friend who was in an accident, and had zero experience with computers and reports. Mr. Robey was her attorney. I want toshare that Mr. Robey was an honest, kind, helpful and most importantly True to his word attorney. My friend was able to settle in a very short time and she was pleased with her settlement and i just was complletely surprised that it was so easily done with all parties happy. I would use Mr. Robey without question. A great attorney that i will recommend everytime. Thank you. Regina Kathrens