Client
I was treated fairly by Alliance Legal up until the moment I decided I no longer wanted to file bankruptcy. Since then, my experience has been extremely disappointing. Despite paying $595, I have had to beg repeatedly just to receive an itemized copy of charges and confirmation of my refund amount. To this day, I still do not have clarity on either. On top of that, their customer service representative, who handles phone calls for the Norfolk/Virginia Beach office, has shown a consistently unprofessional and nasty attitude whenever I've tried to get answers. While I cannot speak for other locations, I would strongly caution anyone considering this office. The lack of communication, accountability, and basic professionalism has been shocking. I would highly not recommend the Norfolk/Virginia Beach location.