Client
I had a pretty frustrating experience with this law firm. From the start, communication was really lacking. I found myself waiting a long time for responses to simple questions, which was surprising given how new I was to navigating legal matters. I tried to be understanding, thinking maybe they were just busy, but it was hard to ignore how often I'd reach out without getting answers. When I finally managed to ask to speak to my lawyer, John Cummings, after nearly four years, he couldn't even spare me a quick chat. My first case was unfortunately dropped due to the statute of limitations. I understood that slip and fall cases can be tough, so I didn't push too hard. However, my second case seemed like a clear-cut situation--the other party had been ticketed for an auto/pedestrian accident, and their insurance was willing to settle. I was reassured that things were moving forward, but weeks and months went by with no updates. When I finally did hear back, they seemed to place some of the blame on me for delays. Overall, I felt let down and frustrated with how the entire process was handled. I really hoped for better support and communication throughout my cases I finally decided to switch to a new law office after feeling stuck for years. Honestly, I was at my wit's end worrying about whether my case would be settled before the statute of limitations ran out. I had waited for one last update from my previous attorney, but they kept pushing back the timeline and never followed through. It was so frustrating. Now, the new law office has been reaching out for weeks to get information from them, and I feel like I'm back in the same boat with no responses. I just hope others don't have to go through the same stressful situation I faced during one of the toughest times in my life. If only I had taken the time to read reviews before making my choice. It might have saved me from all this hassle!