WestLoop Law

I can't say enough wonderful things about Gustavo and the Westloop Law Firm. After my wreck, he consistently went above and beyond--always checking in, making sure every detail was perfect, and never letting anything fall through the cracks. His communication was thoughtful, his follow-through was impeccable, and I truly felt like I had someone in my corner the entire time. In what was a difficult season for me, Gustavo made everything feel manageable, and for that, I'll always be grateful. If you're looking for someone who brings both professionalism and compassion to their work, Gustavo is it.

I would like to give a positive review to West loop law. Gustavo was really helpful and really transparent with us about our case. He would trans phone calls and does regular checkups to make sure everything was going great. I will recommend him to anyone.

Have a case from back in 3/30/2019!! After calling them repeatedly I just stopped because the people were always out of the office. I never directly talked to a lawyer. I haven't received any update by mail, phone, or voicemail. 6 years is a little ridiculous and I want to know what happened. Don't use them, they will wear you down and drag their feet. I went with them based on a friends recommendation but I'm telling you find someone else Edit Oct 312025 I was reached out to after this review and after I sent a form on their website to them. I was informed a check was ready and I had to go down and collect it and sign some papers. The lady up front was nice and welcoming and it took about 5 minutes to get everything explained and signed. While they did make contact with me, I don't believe it should of taken 6 years to clear up the case without even them reaching out but rather I did. When all was said and done, they do their job to the best of their ability and do get you a payout and treatment without paying for anything.

Oscar is a very compassionate person. He checked in to remind me, to let me know I had appointments to get to. And to see if I needed a ride to get to appointments. It was definitely a pleasure working with him. Thank you Oscar for all your help.

Horrible Experience - Do Not Recommend My experience with West Loop Law was beyond disappointing. They were completely untrustworthy and unorganized, constantly doing things on their own time instead of prioritizing my case. They lied about offers that were supposedly made, leaving me feeling misled and strung along. To make things worse, they sent me to doctors' offices based on what was most convenient for them, not me. I was 8 months pregnant, and instead of considering my health and comfort, they directed me to whatever location was closest for them--not what was best for me. This law office clearly does not value their clients, their time, or their well-being. If you're looking for a law firm that communicates honestly, treats you with respect, and takes your situation seriously, look elsewhere. West Loop Law was nothing but stress, excuses, and empty promises.