★★★★★
Highly Recommend Cooke Law Firm
I had a great experience working with Cooke Law Firm in Burleson, TX for my divorce. Chris and Patricia were both professional, knowledgeable, and genuinely supportive throughout the entire process. They made a difficult situation feel more manageable and were always quick to respond to any questions or concerns. The entire staff was friendly, efficient, and easy to work with. I felt like I was in good hands from start to finish. Highly recommend them to anyone going through a divorce or needing family law help.
★★★
RESPONSE: I am not sure how to respond to your comment but I did try multiple times, for weeks to get this handled in a non-public forum but was ignored. I was not getting responses to emails and phone calls and voicemails were not returned. It took 6 months just to get a response to the Google review. If you take pride in your work I would recommend going back over those invoices and refunding the portion of my retainer that was not used... the paralegals mistakes should not be charged to your clients.
Was told by Mrs. and Mr. Cooke directly that I would definitely be getting back some of my retainer because I came in providing receipts, deeds, car titles, bank statements, credit card statments, insurance, literally everything and this was "the easiest divorce" Nothing was contested, nothing was changed. My ex wasn't even served! I took the paperwork back and forth for signatures, got them notarized and anything else. I did not call or email with a single question as I was told there would be charges for that and somehow they still managed to charge me the exact amount of my retainer. Noticing I was charged for their paralegal errors, like submitting paperwork to the court without the attorneys signature, I sent emails and made multiple calls. When I finally got a callback in the middle of discussing the call dropped and that was the last time I heard from them. They were all very friendly and while there was a delay in filing, again on the paralegals part, it was completed quickly but I am disappointed with the dishonesty.
★
We initially reached out to this firm with hope, believing they might assist with a very straightforward stepchild adoption matter - one we had once paused with this firm (two years ago, when they were clearly much kinder people) but were ready to resume. I was transparent from the start about past struggles we've had with attorneys, including one case of gross misconduct so egregiously unethical that I reported him to the Texas BAR (which resulted in formal disciplinary action).
Up until that point, the assistant's tone was warm and welcoming. But the moment I mentioned the prior complaint, the mood changed entirely. The assistant, who had been friendly, suddenly became cold and began asking invasive, irrelevant questions about that past issue - questions that had nothing to do with our current case. The conversation quickly pivoted to "we'll see if we can even take this on," as if we were suddenly being put on trial.
Despite this, I remained polite, thanked them for their time, and followed up with an email providing additional details about our case, as they had requested. What followed was complete silence - no phone calls, no voicemails, only a curt email (misspelling my name, no less) stating they would not take the case. No explanation, no context, no courtesy, no backbone.
Frankly, their behavior was both unprofessional and cowardly. As someone who regularly works with general counsel in my own career, I found their conduct baffling, off-putting, and frankly entirely unacceptable. When I shared this experience with attorney colleagues, they were equally appalled and concerned. This firm's handling of our simple inquiry, with previous history with them no less, raises serious questions about their professionalism, judgment, and client respect. Please, I plead with you - pause if you are considering this company. You likely already have sensitivity and emotions around your case, like we do; do not let them compound that. They are not who they once were, sadly.
