Brandy Austin Law Firm - Personal Injury, Family & Estate Planning Lawyers

Even though I wasn't able to move forward with a case, I had such a great experience working with Darien. She was polite, patient, and incredibly helpful throughout the entire process. She took the time to answer my questions and made me feel heard and respected. You can tell she truly cares about people and goes above and beyond in her role . Highly recommend reaching out to her if you ever need guidance or support!

I reached out to this firm about a mold issue with my apartment and filled out their online intake form. I was declined without any follow-up questions, which makes me believe they are no longer taking mold cases. It would have been helpful to know that in advance, as I spent time submitting all the details. Just sharing this so others looking specifically for mold-related representation know what to expect.

It's not easy reaching out to an attorney, especially when you're going through something personal and difficult. But from the moment I called, the intake lady made the process so much easier. She was incredibly kind, patient, and understanding. She took her time walking me through everything and answered all of my questions without making me feel rushed or judged. That level of compassion really meant a lot to me. Which isn't always the case when dealing with legal matters. Thank you for making a tough situation a little more bearable.

RED FLAG Do NOT use this firm! NO results, NO communication, NONE - timely sense of urgency, or professionalism. This firm is quick to take your money, and the result is nothing on their end. Then, they have the nerve to say it is non-refundable. Paid over $2,300 and nothing! Enjoy the free money since it seems y'all need it, BUT for everyone else, just a fair warning: DO NOT USE THIS FIRM! The rating is DEFINITELY a negative less than a star!

I called for help with an issue. The woman answering the phone and taking information was very condescending and spoke to me as if I were completely stupid to the point I quit asking anything and thanked her for the information and hung up. She stated she could send a cease-and-desist and I informed her that one had already been sent to them. What could be done since they didn't see so deist. She said something to the fact of that she wished people could get in trouble for not being nice. Later when I ask my question again because she never answered it, she said I've already answered that ... Would absolutely never recommend. No tact. This speaks volumes to their greed.