Client
I would give zero stars, but I would not be able to leave a review. I called for assistance regarding an issue. The person who answered the call responded in a dismissive manner, seemed uninterested in helping, and provided only vague responses without offering any concrete solutions. Based on this experience, I am concerned about how they might handle other callers' concerns, particularly if they consider certain cases to be unworthy of attention or urgency. It's clear that a lot has happened over the past year, especially since they haven't received any good reviews in such a long time. I understand why. No compassion here. If you're expecting empathy or understanding, you'll be disappointed. Please move on to someone else who genuinely cares about your situation.