Meade & Associates, Inc.

Business owners: PLACE YOUR ACCOUNTS ELSEWHERE. This company bought the old agency we used for years, and who did a fantastic job with collections. We were used to regular monthly reimbursement checks and activity reports. Mead gives you absolutely NOTHING--no correspondence, no updates, and in over a year of managing our accounts, have not collected a SINGLE CENT from our accounts. The owner will assure you that he's very concerned and agrees they need to do better, but NOTHING changes. Take your business elsewhere if you actually want to collect what is owed to your business.

I have been connected to Meade & Associates for some years now thanks to loans. I haven't had a bad experience when interacting with them. Heather is always helpful the time's that I have spoken to her. She has always has a friendly tone and answers. I believe his name is Tommy, was super helpful when I was trying to get answers for something related to my account. I felt like they went above and beyond to try and help me when I had questions and needed answers.

I worked with Tony today on some medical bills I didn't know were in collections. He was very nice and went through each account and spent a lot of time explaining everything to me. We were able to make a reasonable payment arrangement.

This company refuses to listen to the person in the conversation! All they want to do is fight you and escalate the situation! I cut off the first guy today as I was explaining to him how to get his client paid and he didn't want to do any work at all to help his client. He just wanted to send me a bill! I'm like tell the company to send my insurance a bill which they haven't done yet after talking to my insurance. They claimed that my insurance company was lying to me! Then asked for a manager he was just as bad! Confrontational and refusing to help his client get their money. I literally could not believe how he was acting and could definitely understand why the previous guy acted the way he did if this guy was his boss. I'm like this is horrible customer service he said they are not a customer service company. If I owned this company I would definitely be getting rid of these 2 guys in a hurry! What's even better is he tried to intimidate me by googling my name and seeing that I owned a company SitFitGO which is one of my businesses! I told him this is wasting a lot of my time that I could be spending on my companies and I just needed him to listen and put in a little work and his client woke get paid! They are not helping anyone on either side of the situation. I can see why they are only 2 star!

Erica Brooke was very helpful I think she was part of customer service and she walked me through how to get my bill resolved because it was a mix up of coverage dates