Client
Legal aid gathered the necessary documents for a very sensitive situation and provided detailed instructions within 2 weeks of initial contact! Very thankful for Legal Aid! Only downfall is the wait time when you call- I was on hold for 56 minutes and then got hung up on and when I called back the second time I was on hold for 42 minutes!!! THERE SHOULD BE A CALL BACK OPTION !!! It's absurd to have to stay on hold that long.