Client
Unprofessional and Misleading I hired Michelle to handle two tickets -- DWLR and running a stop light. Like many sales reps, she was friendly and eager while negotiating. A few days after taking my money, she suddenly claimed she couldn't represent me due to a "conflict of interest." That was fine -- she assured me she'd strike my June FTA and prevent my license from being suspended in September. September came and my license was suspended anyway for failure to pay an FTA. Turns out, there were two FTAs. It's concerning she could identify a "conflict" from a year-old case but somehow missed an active FTA from just two months prior. I called and emailed her office several times -- no response. Like a typical salesperson, once she got what she wanted, the professionalism vanished. Michelle, don't try to explain yourself now that you've been called out. You had your chance to call or email me back. Keep that same energy.