Gair, Gair, Conason, Rubinowitz, Bloom, Hershenhorn, Steigman & Mackauf

I cannot express enough gratitude for the incredible work done by Howard Hershenhorn and his associate, Rich Soldano. After suffering a serious injury that left me out of work, I was overwhelmed, frightened about my future, and unsure of what to do next. From the moment I reached out to Howard and his team, they treated me with compassion, respect, and a level of professionalism that immediately put me at ease. Howard, Rich, and the entire team worked tirelessly on my case. They guided me through every step of the process, answered all my questions with patience, and made sure I always understood what was happening. Their dedication and expertise resulted in a very generous compensation--far more than I ever expected--and it has truly changed my life. Because of them, I've been able to regain stability and move forward after a very difficult period. I am genuinely grateful for everything Howard and his team have done for me. Without their hard work, I honestly don't know where I'd be today. I would recommend Howard Hershenhorn, Rich Soldano, and their entire practice to absolutely anyone in need of exceptional legal representation. They are not only outstanding attorneys--they are people who truly care.

I called regarding a wrongful death case for my family. The assistant I first spoke with was very kind and professional. When Ben Rubinowitz got on the line, the tone changed immediately. About a minute into summarizing the case, he cut me off and said, 'Hold up, I can't follow you, just email me a summary and I'll get back to you.' I understand some lawyers prefer to review cases in writing, but this wasn't about process, it was the abrupt and dismissive way it was handled, especially at such a sensitive time. I later called KDLM and had the opposite experience, they listened with patience and respect. Sharing this so others know what to expect in case this is a pattern.

*Tiffany Deas, who's Black, plays a role in shaping a narrative that protects the firm at my expense. Read more on Yelp.* Let it be very clear, this is not about disappointment over not getting representation with this firm, that assumption is both untrue and harmful. It minimizes my credibility and intentions, and such framing risks discouraging survivors from pursuing compensation claims. Comments like this perpetuate a culture where victims are made to feel bad for coming forward if a high-stakes firm such as this deems their case as "too small," regardless of whether substantial claims exist. This reply was not only expected, but one I wanted to elicit by initially leaving this new review blank so I could then publicly defend myself. I removed my original review as a courtesy to Ben and his firm, given what initially appeared to be their remorse for how I was treated. That review has been suppressed by this firm, but I found a way around it. I emphasized from the beginning that I respected this firm's decision. My issue was how I was treated in the process as I was treated with the utmost lack of respect and regard. I was not given any formal closure on the sudden disengagement. Ben then referred me to a guy named "Ed" who I believe doesn't exist and never contacted me. I called Ben's ethics to the table, a blast that I believe he did not see coming. He quickly apologized and went into redemption mode. In good faith, I allowed Ben an opportunity to course correct, not to seek representation, but to address conduct. I soon learned, however, that he was out to manage my emotions to protect himself and his firm's reputation, and likely using me to bolster his legal strategy for an ongoing case involving the first known victim against the same entities that harmed us. My dignity and story deserve the same respect they'd give someone with money, status, or a high-stakes claim. The facts are: I stepped away from this firm after continued disrespect, inadequate disclosure, confusing changes, and improper communication remained. Falsehoods were presented to me about retainment and a demand letter in action, as well as an alleged consult with a medical provider who "reviewed" my case, though Ben and I had no formal agreement for him to do so, nor had we conducted a full review of my evidence. Ben requested my sensitive documentation yet claimed he had not seen it during our initial conversation. I did later agree to re-share two forms of documentation, which I now regret and revoke his firm retaining. It's worth noting that Ben shared explicit details of the first known victim's assault with me (a non-client), which were a revelation and are not part of her public narrative at this time. As a woman and survivor, I questioned whether she consented to this disclosure, and I chose to respect her privacy. His lack of ethical sensitivity in handling this is astounding. I strongly recommend trauma-informed training for Ben Rubinowitz and his staff, as belittling another survivor, especially one navigating severe harm, is both damaging and unacceptable. How can you position yourself as a savior and leader for systemic change for the first known victim, yet disregard the second known victim? Those optics are horrendous and a PR nightmare. In my view, this experience revealed a troubling gap between the values this firm markets and the reality they deliver when the cameras are off. The sour grapes narrative is a smear, and one I will not stand for. I wish the first known victim the best in obtaining the justice and compensation she deserves, but I intend to advocate for my own experience independently, whether or not I pursue civil litigation. The biggest lesson I've learned here is never to return to a place, or a person, that compounded the harm of my original assault. Once someone shows you they cannot hold your story with care, you don't hand it back to them. My claims here are substantiated by evidence that will be forwarded to the appropriate agencies and used in my public advocacy. I will not be silenced. All the best.

Ben Rubinowitz and Peter Saghir had the passion and vision required to make our hopeless case a precedent-changing one. Our previous counsel told us we had very little recourse in our case. Ben and Peter agreed, but they decided the only way forward was to wage a ten-year dedicated campaign to change New York State law. They took it all the way to the New York Supreme Court and succeeded, which tells you everything you need to know. Not only did they change our families' lives forever, but countless other families will be able to seek justice due to their perseverance. I cannot overstate what Ben and Peter accomplished for us.

I am writing to express my utmost appreciation and admiration for the exceptional legal services provided by my attorney, Diana Carnemolla , and her colleague, Howard Hershenhorn , from the Gair Gair Law Firm. From the moment I engaged their services, I was met with a level of professionalism, dedication, and expertise that exceeded all my expectations. Diana and Howard not only demonstrated a deep understanding of the law, but also showed genuine care and commitment to my case, ensuring that I felt supported and informed every step of the way. Their strategic approach, attention to detail, and unwavering dedication were instrumental in achieving a favorable outcome. I highly recommend Diana and Howard to anyone seeking top-notch legal representation, and I am truly grateful for their outstanding work.