Client
The experience started out great. Brad was friendly and seemed to want to help. As the months dragged on for this small case, the updates became infrequent. I would call about every 2 months. Then when he stopped returning calls, I'd call monthly. Never did hear back from them. I finally had to tell them to stop working on the case via email because I couldn't be sure my messages were getting through. It's up to you, but I'd avoid them if you're looking for a firm that will serve you and do what they say they will.