Jimeno & Gray, P.A.

Met with Ms Bittner 3 times over the past 3 years. Paid $400+ each time upfront. I had no problem with that! She made me and my wife feel completely comfortable and confident in the future with are child custody needs. Every time she would explain what we should do going forward. We always left feeling stress free knowing we had a plan for the future, to keep my daughter in the best situation for her. The problem began in Sept-Oct of 2025. My ex-wife was attempting to change custody pretty severely affecting school and living situations for are daughter. I reached out to Ms Bittner and the other paralegals at this office in email several times, waiting days and sometimes weeks in between trying to be as least of a pest as possible. I called once it was becoming increasingly urgent. Every time myself or my wife would call, Robyn or anyone that they said we needed to talk to was not there or was unavailable. I emailed again asking for recommendations on mediators. I finally got a reply back on this. I set up mediation with one of these mediators. I then tried to reach back out by calling and getting an appointment with Ms Bittner before mediation. I was told I was put on the urgent list and would receive a call back very soon. By this point, I had asked many times to get a retainer started.. me and my wife thought maybe they weren't returning calls because we didn't have a retainer and we had just paid hourly rate during these three meetings in years past. I offered numerous times from the very beginning of this process to open a retainer. I stressed how I needed to meet with Ms Bittner quickly before mediation and also retain her services. Never receiving a call back or an email to any of my emails other than recommendations for a mediator. Ms Bittner as a lawyer I feel like is an absolute five star from our meetings we had with her in the years past we loved her. I don't understand what changed why the refusal to answer emails or calls by the other staff members. I would've rather just been told we can't take your case right now, and being given recommendations on other lawyers so I had some type of help instead, I was left with nothing but unreturned phone calls for over two months until I eventually gave up. I'm a father of 3, I run a small business, this is not the right way to treat your customers. I little respect goes a long way. There's no reason weeks and months should have gone by without any call back!

We had such a great experience working with this company. Erin was incredibly helpful from start to finish and made the entire process of setting up our trust so much easier. She paid close attention to every detail and took the time to explain everything clearly along the way. We truly appreciate all her guidance and would highly recommend their services!

I could not be more pleased with the service I have received handling my divorce. I'm a Transgender Woman and I have always been respected and had the acceptance from Mr. Gray and all of his associates. They have always acted as my advocate and supported me through the entire process. I highly recommend Jimeno & Gray. Yea, I'm single again! Kisses, Diane

They helped my mom with her family case of child support. Supported her all the way, had excellent bilingual skills, were kind and very caring, explained every step in the process and quickly returned our calls if it was an emergency. They were very generous with financial payments in case you couldn't pay the full amount at once. We love them and hope others find this type of firm that in a professional way still treats you like family. LOVE THEM! THANKS!

I can't thank my attorneys, Magaly Bittner and Frank Gray, enough for everything they did for me during my recent custody battle. From the very beginning, they were incredibly supportive, knowledgeable, and truly had my best interests and my children's at heart. They guided me through every step of the process, always taking the time to explain things clearly and answer all my questions. Their professionalism, dedication, and compassion made a very difficult time much more manageable. Because of their hard work and expertise, I was able to achieve a positive outcome. I'm so grateful for their help and would highly recommend them to anyone in need of strong, caring legal representation.