Client
I attempted to retain services with this firm and was denied for reasons out of my control and no attempt was made by the firm to fix the extenuating circumstances, which required them reaching out to my healthcare provider about a clerical error that had happened during medical records processing. As the recipient, I was informed that the firm had to be the one reaching out. What made them even more unprofessional is when I was informed that I was being refused to be taken on as a client? This firm left me without a referral, leaving me to either represent myself or to find another attorney on my own. When I reached out about this issue, I was given the name of a law firm that does not practice the type of law I need representation with.