Client
Professional and helpful for our family. I am surprised about some of the reviews as we have not had any problems, only advice and explanation from her wisdom.
Estate planning attorney, Law firm, Lawyer, Real estate attorney • Wood River, Illinois
We are a full-service firm based out of Wood River, Illinois offering representation in multiple practice areas, including estate planning, real estate, and criminal justice. Our firm's mission is fulfilled with energy and enthusiasm for helping people, which continues to bring individuals back to us again and again when they need a lawyer. Because of our small, family feel to our firm, our clients receive personalized attention. We offer free consultations to evaluate your legal needs and provide skilled advice on your case. Bassett & Gabriel Law Office, P.C., is here to assist you, and provide clarity and support. Contact us today.
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Professional and helpful for our family. I am surprised about some of the reviews as we have not had any problems, only advice and explanation from her wisdom.
We had a consult with this office and found that they love to hear their own voice in my opinion. We had a basic clear cut eviction to perform on a non paying tenant. The lawyers staff seems fascinated by their own self importance in my opinion. They talked themselves out of a client. When you are hiring a service there's no need to shower compliments of the service provider before they start work yet that's the feeling we got from the attitude exhibited by the person we had a consult with at this office. They ask questions that they already had the answers to had they read prior communication which I found lazy. I couldn't in good faith recommend this law office. If It wasn't the attorney that did the call she or he can counsel staff and reach back out and I'd consider amending review. However, spending the time I did getting them documents I did not to experience such a ridiculous consultation was a considerable waste of valuable time.
I've spoken with Rene about an elder care legal matter several times now. Each time I spoke with her, she was very knowledgeable and took her time discussing the matter with me. Very fast returning phone calls, and answers questions thoroughly. Also, her office staff is friendly. Overall, I had a great experience with Bassett Law.
Rene helped me over the phone, saving me a trip to her office. She is an in network provider for my legal plan. I called her office after hours and left a message. She called me back the next morning. She answered my questions, and she was super friendly and courteous, and when I offered my case number from my legal plan, she told me she didn't need it for a phone call (i.e. she helped me for no charge). A+, would recommend.
Excellent customer service! Answered all of my questions and made me feel more at ease with our elder situation. Easy to speak to and friendly. I highly recommend this office to anyone looking for advice or council.
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