Client
Everything was handled decently with my case manager Ludwig until he was out for two weeks and a so called Javier was extremely rude and entitled telling me "as I've already repeated to you 4 times... " along with "i don't get paid by your case until its closed anyway" then transferred me to a supervisor Jessica who disgustingly just spoke like a computer because she was siding with her friend javier rather than trying to address any concern with me when all i had was questions. Worst experience ever.