Client
My mom hired Ellis Law Firm for her trip-and-fall case, and we couldn't have made a better choice. The case took years, but the team consistently kept us informed and helped us understand every step. Any time I called for an update or had a question, I reached someone quickly--no runaround. Everyone we interacted with showed excellent customer service, and I want to give a special mention to Patricia, who managed my mom's case with care, professionalism, and prompt follow-ups. She never missed an update and always returned our calls right away. It's rare to find a law firm that truly cares about its clients and treats you like a priority, but Ellis Law Firm did exactly that. Highly recommend.