Client
I was in a car accident in October 2023 in which I had later complications that required surgery. I called this place immediately after, sent all my info over the next few months, and in January I stopped hearing back. I emailed multiple times with no response. I finally called in April, assuming they had been working the case, and they had legitimately forgotten about me. Whoever was working the case was fired or quit and my case never got reassigned. Over the next 9 months or so, I sent multiple emails and called and did not get responses or any feedback. It was only when I asked for my full case file (essentially threatening to find a new lawyer) that they finally got it together and started moving, at which point I had 10k plus medical debt accruing interest monthly and no light at the end of the tunnel. I finally got my case resolved a few weeks ago, and they blamed the delay on the doctor's offices taking their time to provide medical records. This is obviously not the case as I was copied on the same emails providing the records, and when I had called a few of the places, they said they hadn't received the request. Due to the delay in responses, literally forgetting about me for three months, not taking responsibility, and lack of professionalism, I cannot recommend this lawyer in any capacity. I understand that cases take time and I did get a better payout than I had expected, so I can't discount their work, but the case was handled very poorly from a personal standpoint.